Privacy policy

What information do we receive?

When you send a property enquiry, we receive the name, contact details, property type, development, service needed and message you enter. We also record the submission time and language. You do not need to provide these details just to browse.

When you browse, website providers also receive basic connection details, such as your internet address and browser or device information, to deliver pages and help keep the site secure.

Please share only what is relevant to your enquiry. This form does not require a passport, identity document, bank card, payment password or other sensitive information.

How do we use it?

We use your enquiry details to contact you, understand your property, answer questions and follow up on the service you need. We also take necessary steps to prevent spam and misuse of the website.

Sending an enquiry and allowing website statistics are separate choices. Declining statistics does not affect browsing, submitting an enquiry or receiving a reply from our team.

Who can receive your information?

Your enquiry is shared with the Thai Easy Property Management team members who need to follow it up. We use Cloudflare to run the website and store enquiries, and Resend to email enquiry notifications to our team. These services should handle information only for their respective website and notification work.

With your permission, Google Analytics helps us understand visits, including pages viewed, language, device type, approximate region and website interactions. It uses cookies and similar records to recognise browsing activity, so this information is not completely anonymous. Our statistics do not send your name, contact details, development name or enquiry message.

Google also provides our website fonts. Website, email and statistics providers may process information outside Thailand. Their privacy information is linked below.

Your choice about cookies

Cookies and small records saved in your browser help the website work and remember your choices. Essential features remain on. Statistics about browsing are optional; Google statistics are not activated before you agree.

You can allow, decline or save your own choice. It applies to every language on this website and is remembered for up to 180 days. We may ask again if you use another browser, clear website records or your choice expires.

We currently do not use advertising tracking or remarketing on this website. Before adding those uses, we will update this information and ask for a separate choice.

How long is information kept?

Enquiries currently have no fixed automatic deletion period. They are kept so our team can follow up and refer to service records. You can ask us to stop following up or delete your details using the contact information below. Records relating to services already provided, disputes or legal record-keeping requirements may still need to be kept.

Detailed interaction records in Google Analytics are currently set to be kept for 2 months; overall statistical reports may remain longer. Withdrawing permission stops future statistics collection but does not automatically delete information already collected.

How can you manage your information?

You can change your website statistics choice at any time through Cookie settings at the bottom of a page. To ask about enquiry information we hold, correct it, request deletion or stop contact, email our team.

We may need to confirm your identity and the relevant enquiry so we do not release information to the wrong person. We will respond with the outcome and explain if any records still need to be kept.

When you leave this website

When you open Line, Facebook, another website or contact us by email, you use that platform's services too. Please check its privacy information. This policy covers thaieasypropertycare.com, not other Thai Easy websites or external platforms.

Contact us and policy updates

This website is provided by the Thai Easy Property Management team. Please use the details below for privacy questions.

If the website's purposes or the way information is handled change, we will update this page and its date. If a new use needs your permission, we will ask before enabling it.